Resolved -
This incident has been resolved.
May 5, 10:36 PDT
Update -
While monitoring the issue, we discovered that the earlier fix did not fully resolve the problem. As a result, webhooks submitted between 1:00 AM and 7:00 AM UTC (6:00 PM to 12:00 AM Pacific Time) were not processed and cannot be recovered. To ensure delivery, these webhooks will need to be re-submitted. We implemented a fix, and are again monitoring.
May 3, 12:14 PDT
Monitoring -
We've identified and resolved the issue affecting webhook processing. Queued webhooks are now being delivered, and the system is catching up. We'll continue to monitor performance closely until processing is fully up to date.
May 2, 18:03 PDT
Investigating -
We're currently investigating a potential issue with webhook processing. Webhooks may not be delivering as expected. This issue appears to have started around 8:00 PM UTC (1:00 PM Pacific Time). We'll provide updates as we learn more.
May 2, 17:35 PDT